customer experience: a

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El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
29,28 €
10 precios
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Envío a partir de 2,99 €
El método Nordstrom: excelencia en la experiencia del cliente – cultura de servicio basada en valores
El método Nordstrom: excelencia en la experiencia del cliente – cultura de servicio basada en valores
16,29 €
10 precios
amazon.es
Envío a partir de 0,99 €
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
16,41 €
5 precios
amazon.es
Envío a partir de 0,99 €
The Customer Experience Leadership Workbook: A Practical System for Trust, Handoffs, Service, Retention, and Growth
The Customer Experience Leadership Workbook: A Practical System for Trust, Handoffs, Service, Retention, and Growth
19,79 €
2 precios
amazon.es
sin gastos de envío
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
10,39 €
2 precios
amazon.es
Envío a partir de 0,99 €
In Search of Excellence: How to turn every customer interaction into a 5-star experience (neuromarketing applied to real businesses)
In Search of Excellence: How to turn every customer interaction into a 5-star experience (neuromarketing applied to real businesses)
20,79 €
2 precios
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sin gastos de envío
¿Cuál es el secreto? – Cómo ofrecer una experiencia de cliente de clase mundial – Wiley-VCH
¿Cuál es el secreto? – Cómo ofrecer una experiencia de cliente de clase mundial – Wiley-VCH
26,26 €
9 precios
Amazon Marketplace (ES)
sin gastos de envío
(2 Ed) Customer Experience - La Formula Del Exito Para Enamorar A Los Clientes: La fómula del éxito para enamorar clientes
(2 Ed) Customer Experience - La Formula Del Exito Para Enamorar A Los Clientes: La fómula del éxito para enamorar clientes
18,00 €
5 precios
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Industrial Engineering applied to Service: A Systemic Approach to Optimizing Processes, Quality and Customer Experience
Industrial Engineering applied to Service: A Systemic Approach to Optimizing Processes, Quality and Customer Experience
43,90 €
2 precios
amazon.es
sin gastos de envío
The Customer Experience Advantage: A comprehensive guide to building world-class customer service operations
The Customer Experience Advantage: A comprehensive guide to building world-class customer service operations
15,23 €
2 precios
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Mobile Ethnography: Towards a More In-Situ Research Method to Analyze Customer Experience (Markt- und Unternehmensentwicklung Markets and Organisations)
Mobile Ethnography: Towards a More In-Situ Research Method to Analyze Customer Experience (Markt- und Unternehmensentwicklung Markets and Organisations)
103,99 €
6 precios
amazon.es
sin gastos de envío
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
29,02 €
9 precios
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Envío a partir de 4,00 €
Customer Experience: A Revolutionary Approach to Connecting with Your Customers
Customer Experience: A Revolutionary Approach to Connecting with Your Customers
30,21 €
5 precios
Amazon Marketplace (ES)
Envío a partir de 9,42 €
From Traditional Customer Experience to Humans Signals Intelligence: How do you know a customer is leaving when Traditional Customer Success says everything is fine?
From Traditional Customer Experience to Humans Signals Intelligence: How do you know a customer is leaving when Traditional Customer Success says everything is fine?
22,08 €
2 precios
amazon.es
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The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
31,49 €
10 precios
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Connected Signature Experience: A Strategic Framework for Customer and Employee Engagement at the Intersection of People, Technology, and Data
Connected Signature Experience: A Strategic Framework for Customer and Employee Engagement at the Intersection of People, Technology, and Data
30,04 €
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amazon.es
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Shrink to Human: Customer Experience in a World Built for Scale, Not People
Shrink to Human: Customer Experience in a World Built for Scale, Not People
22,41 €
2 precios
amazon.es
sin gastos de envío
IA para Customer Experience: Deja de hablarle a la IA como si fuera tu primo: 31 Prompts para convertir clientes furiosos, reducir el churn y ... soporte. (Aprende a usar la IA en tu trabajo)
IA para Customer Experience: Deja de hablarle a la IA como si fuera tu primo: 31 Prompts para convertir clientes furiosos, reducir el churn y ... soporte. (Aprende a usar la IA en tu trabajo)
12,50 €
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B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
B2B Customer Experience: A Practical Guide to Delivering Exceptional CX
38,53 €
10 precios
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Show Me You Know Me: A Simple Strategy for Customer Experience, Customer Loyalty and Personalised Service in the Digital Age
Show Me You Know Me: A Simple Strategy for Customer Experience, Customer Loyalty and Personalised Service in the Digital Age
12,66 €
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[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [Michelli, Joseph] [July, 2008]
[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [Michelli, Joseph] [July, 2008]
36,93 €
2 precios
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Becoming a #DigitalRetailer: Rethinking the customer experience, the process, the culture, and the execution.
Becoming a #DigitalRetailer: Rethinking the customer experience, the process, the culture, and the execution.
17,91 €
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From Outcome Blindness to Connection: A Customer Experience Operating Model for the Age of AI
From Outcome Blindness to Connection: A Customer Experience Operating Model for the Age of AI
18,20 €
2 precios
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Mastering Life Through Customer Journey Mapping: How to Design a Meaningful Life Experience
Mastering Life Through Customer Journey Mapping: How to Design a Meaningful Life Experience
31,19 €
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
22,11 €
10 precios
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Envío a partir de 9,38 €
Mastering Life Through Customer Journey Mapping: How to Design a Meaningful Life Experience
Mastering Life Through Customer Journey Mapping: How to Design a Meaningful Life Experience
20,79 €
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Customer Relationship Management in a Multichannel Environment: with ¿a ¿Focus ¿on ¿Personalised ¿Experience ¿and ¿Digital ¿Loyalty
Customer Relationship Management in a Multichannel Environment: with ¿a ¿Focus ¿on ¿Personalised ¿Experience ¿and ¿Digital ¿Loyalty
61,59 €
6 precios
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Constraint: Why Customer Experience Is a Structural Problem
Constraint: Why Customer Experience Is a Structural Problem
17,92 €
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Optimizing Online Customer Experience in India: A Study of E-Satisfaction and E-Loyalty
Optimizing Online Customer Experience in India: A Study of E-Satisfaction and E-Loyalty
120,31 €
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The Spa Manager’s Blueprint: How to Build, Grow & Lead a Profitable Wellness Business: A Complete Guide to Spa Operations, Marketing, and Customer Experience
The Spa Manager’s Blueprint: How to Build, Grow & Lead a Profitable Wellness Business: A Complete Guide to Spa Operations, Marketing, and Customer Experience
25,43 €
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Customer-to-customer interaction (CCI) in a hotel experience
Customer-to-customer interaction (CCI) in a hotel experience
66,90 €
4 precios
amazon.es
sin gastos de envío
AI for Retail: A Practical Guide to Driving Growth, Efficiency, and Customer Experience
AI for Retail: A Practical Guide to Driving Growth, Efficiency, and Customer Experience
26,04 €
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customer experience: las claves de la experiencia de cliente en la era
customer experience: las claves de la experiencia de cliente en la era
33,25 €
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casadellibro.com
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How to Be a Customer Service Manager: The Complete Guide to Leading High-Performing Teams, Increasing Customer Satisfaction, and Mastering Customer Experience Strategy
How to Be a Customer Service Manager: The Complete Guide to Leading High-Performing Teams, Increasing Customer Satisfaction, and Mastering Customer Experience Strategy
11,78 €
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The Future Of Luxury Customer Experience
The Future Of Luxury Customer Experience
169,95 €
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The Customer Experience Leadership Workbook: A Practical System for Trust, Service, Retention & Growth
The Customer Experience Leadership Workbook: A Practical System for Trust, Service, Retention & Growth
19,83 €
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The Future Of Luxury Customer Experience
The Future Of Luxury Customer Experience
53,67 €
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The AI Contact Center Handbook: A Practical Field Guide to Customer Experience in the Age of Agentic AI
The AI Contact Center Handbook: A Practical Field Guide to Customer Experience in the Age of Agentic AI
17,02 €
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Sustainable Customer Experience Design
Sustainable Customer Experience Design
53,67 €
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casadellibro.com
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Connected signature experience. A strategic framework for customer and employee engagement at the intersection of people, technology, and data
Connected signature experience. A strategic framework for customer and employee engagement at the intersection of people, technology, and data
23,90 €
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