the customer of

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The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business
16,88 €
13 precios
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Envío a partir de 0,99 €
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
23,27 €
8 precios
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Envío a partir de 12,50 €
The Customer’s Strategic Journey: Applying the 8 Phases of the Experience to Real-World E-commerce: 4 (The Loyalty Journey)
The Customer’s Strategic Journey: Applying the 8 Phases of the Experience to Real-World E-commerce: 4 (The Loyalty Journey)
24,91 €
2 precios
amazon.es
sin gastos de envío
Experiencia del cliente 3.0 – Estrategias rentables en la era del servicio tecnológico – Tapa blanda
Experiencia del cliente 3.0 – Estrategias rentables en la era del servicio tecnológico – Tapa blanda
20,65 €
8 precios
Amazon Marketplace (ES)
sin gastos de envío
La nueva ciencia de las relaciones con clientes – Cumpliendo la promesa uno a uno con IA
La nueva ciencia de las relaciones con clientes – Cumpliendo la promesa uno a uno con IA
24,02 €
10 precios
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Envío a partir de 2,99 €
The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
20,47 €
6 precios
amazon.es
sin gastos de envío
Customers for Life: The Art of Never Losing a Customer
Customers for Life: The Art of Never Losing a Customer
21,84 €
2 precios
amazon.es
sin gastos de envío
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI Models: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI Models: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
38,47 €
10 precios
amazon.es
sin gastos de envío
Competing Against Luck: The Story of Innovation and Customer Choice
Competing Against Luck: The Story of Innovation and Customer Choice
19,18 €
11 precios
amazon.es
sin gastos de envío
Enterprise Alignment and Results: Thinking Systemically and Creating Constancy of Purpose and Value for the Customer (The Shingo Model Series)
Enterprise Alignment and Results: Thinking Systemically and Creating Constancy of Purpose and Value for the Customer (The Shingo Model Series)
58,74 €
10 precios
Amazon Marketplace (ES)
Envío a partir de 0,01 €
Éxito del cliente digital – Por qué el futuro del CS es digital y cómo usarlo para crecer
Éxito del cliente digital – Por qué el futuro del CS es digital y cómo usarlo para crecer
19,39 €
10 precios
amazon.es
sin gastos de envío
Factors contributing to customer satisfaction during the initial stages of a business relationship: - in the sale of financial services
Factors contributing to customer satisfaction during the initial stages of a business relationship: - in the sale of financial services
47,53 €
3 precios
amazon.es
sin gastos de envío
Me, My Customer, and AI: The New Rules of Entrepreneurship
Me, My Customer, and AI: The New Rules of Entrepreneurship
21,53 €
10 precios
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Envío a partir de 12,50 €
Ticket Overload: Galactic Customer Service, Book 3: A Cosmic Comedy of Failing Systems, Recursive Logic, and the First Time Reality Refuses to Resolve
Ticket Overload: Galactic Customer Service, Book 3: A Cosmic Comedy of Failing Systems, Recursive Logic, and the First Time Reality Refuses to Resolve
8,83 €
2 precios
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Envío a partir de 0,99 €
Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
20,80 €
8 precios
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Envío a partir de 2,99 €
Lo que su cliente quiere y no puede decir: Descifrando decisiones de consumo – Mango
Lo que su cliente quiere y no puede decir: Descifrando decisiones de consumo – Mango
15,52 €
10 precios
amazon.es
Envío a partir de 0,99 €
El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
24,80 €
10 precios
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Envío a partir de 2,99 €
Plataformas de datos de clientes – Datos de personas para transformar el futuro del marketing
Plataformas de datos de clientes – Datos de personas para transformar el futuro del marketing
18,21 €
10 precios
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Envío a partir de 0,99 €
Business competitiveness and organizational sustainability: The impact of product quality and customer service on the creation of competitive advantages
Business competitiveness and organizational sustainability: The impact of product quality and customer service on the creation of competitive advantages
43,90 €
4 precios
amazon.es
sin gastos de envío
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (De Gruyter Business Playbooks)
The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping (De Gruyter Business Playbooks)
32,27 €
10 precios
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Envío a partir de 2,99 €
The 4 A's of Marketing: Creating Value for Customer, Company and Society
The 4 A's of Marketing: Creating Value for Customer, Company and Society
25,83 €
4 precios
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Envío a partir de 2,99 €
NeuroSelling 2.0: Mastering the Customer Conversation Using the Surprising Science of Decision-Making
NeuroSelling 2.0: Mastering the Customer Conversation Using the Surprising Science of Decision-Making
15,46 €
8 precios
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Envío a partir de 0,99 €
Customer quality and ISO TS 16949: The importance of customers in the automotive industry
Customer quality and ISO TS 16949: The importance of customers in the automotive industry
47,53 €
6 precios
amazon.es
sin gastos de envío
The Challenger Sale: How To Take Control of the Customer Conversation
The Challenger Sale: How To Take Control of the Customer Conversation
20,38 €
9 precios
Amazon Marketplace (ES)
sin gastos de envío
The Power of Scarcity: Leveraging Urgency and Demand to Influence Customer Decisions
The Power of Scarcity: Leveraging Urgency and Demand to Influence Customer Decisions
20,12 €
10 precios
amazon.es
sin gastos de envío
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
21,48 €
5 precios
Amazon Marketplace (ES)
Envío a partir de 9,55 €
STRATEGIC CUSTOMER SERVICE SC: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
STRATEGIC CUSTOMER SERVICE SC: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
20,63 €
10 precios
Amazon Marketplace (ES)
sin gastos de envío
The Challenger Sale: Taking Control of the Customer Conversation
The Challenger Sale: Taking Control of the Customer Conversation
23,30 €
10 precios
amazon.es
sin gastos de envío
Celebrity Service Secret Sauce: The magic ingredient of outstanding customer and team experiences
Celebrity Service Secret Sauce: The magic ingredient of outstanding customer and team experiences
27,93 €
Ver oferta
amazon.es
sin gastos de envío
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
27,15 €
9 precios
Amazon Marketplace (ES)
sin gastos de envío
Getting the Most Out of your CRM: 25 Tips to Increase Adoption, Maximize Value and Increase Profits from your Customer Relationship Management System
Getting the Most Out of your CRM: 25 Tips to Increase Adoption, Maximize Value and Increase Profits from your Customer Relationship Management System
6,21 €
2 precios
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Envío a partir de 0,99 €
[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [Michelli, Joseph] [July, 2008]
[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [Michelli, Joseph] [July, 2008]
36,57 €
3 precios
Amazon Marketplace (ES)
Envío a partir de 9,42 €
HOLD: The Suffering Economy of Customer Service, And the Revolt That's Long Overdue
HOLD: The Suffering Economy of Customer Service, And the Revolt That's Long Overdue
24,79 €
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sin gastos de envío
Giving Customer the Unbreakable Power of Trust Marketing with Authentic Service
Giving Customer the Unbreakable Power of Trust Marketing with Authentic Service
191,00 €
2 precios
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Envío a partir de 5,00 €
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value (BUSINESS BOOKS)
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value (BUSINESS BOOKS)
48,47 €
2 precios
Amazon Marketplace (ES)
Envío a partir de 9,40 €
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value
The 12 Powers of a Marketing Leader: How to Succeed by Building Customer and Company Value
16,59 €
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The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists
The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists
19,11 €
9 precios
Amazon Marketplace (ES)
Envío a partir de 2,99 €
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
45,48 €
11 precios
amazon.es
sin gastos de envío
The Art of CRM: Proven strategies for modern customer relationship management
The Art of CRM: Proven strategies for modern customer relationship management
34,99 €
4 precios
amazon.es
sin gastos de envío
CUSTOMER SERVICE EXCELLENCE IN HOSPITALITY: MASTERING THE ART OF GUEST EXPERIENCE: A Practical Guide for Hotels, Restaurants, and Tourism Professionals Worldwide
CUSTOMER SERVICE EXCELLENCE IN HOSPITALITY: MASTERING THE ART OF GUEST EXPERIENCE: A Practical Guide for Hotels, Restaurants, and Tourism Professionals Worldwide
13,37 €
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