the customer experience

(418 ofertas*)
Filtro
El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
El nuevo estándar de oro: 5 principios de liderazgo para una experiencia legendaria – Ritz-Carlton
29,28 €
10 precios
Amazon Marketplace (ES)
Envío a partir de 2,99 €
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
15,99 €
10 precios
amazon.es
Envío a partir de 0,99 €
AI in the Contact Center: How Automation, Analytics, and Voice Intelligence Are Reshaping Customer Experience, Workforce Efficiency, and Business Operations
AI in the Contact Center: How Automation, Analytics, and Voice Intelligence Are Reshaping Customer Experience, Workforce Efficiency, and Business Operations
11,84 €
2 precios
amazon.es
Envío a partir de 0,99 €
El método Nordstrom: excelencia en la experiencia del cliente – cultura de servicio basada en valores
El método Nordstrom: excelencia en la experiencia del cliente – cultura de servicio basada en valores
16,29 €
10 precios
amazon.es
Envío a partir de 0,99 €
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
16,41 €
5 precios
amazon.es
Envío a partir de 0,99 €
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
19,71 €
10 precios
Amazon Marketplace (ES)
Envío a partir de 5,50 €
The Customer Experience Leadership Workbook: A Practical System for Trust, Handoffs, Service, Retention, and Growth
The Customer Experience Leadership Workbook: A Practical System for Trust, Handoffs, Service, Retention, and Growth
29,22 €
2 precios
amazon.es
sin gastos de envío
Service Beyond the Transaction: Building Loyalty Through Extreme Customer Experience Systems That Redefine Competitive Advantage
Service Beyond the Transaction: Building Loyalty Through Extreme Customer Experience Systems That Redefine Competitive Advantage
44,99 €
2 precios
amazon.es
sin gastos de envío
Customer What?: The honest and practical guide to customer experience
Customer What?: The honest and practical guide to customer experience
36,73 €
2 precios
Amazon Marketplace (ES)
Envío a partir de 16,60 €
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping Malls and Streets
30,11 €
10 precios
Amazon Marketplace (ES)
Envío a partir de 10,00 €
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
Retail Management Mastery: The Complete Guide to Running a Profitable Store, Increasing Sales, Managing Staff & Delivering Exceptional Customer Experience
10,39 €
2 precios
amazon.es
Envío a partir de 0,99 €
How Operational Friction and Bureaucratic Silos Destroy The Customer Experience
How Operational Friction and Bureaucratic Silos Destroy The Customer Experience
10,39 €
2 precios
amazon.es
Envío a partir de 0,99 €
Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
Experience is Everything: Making Every Moment Count in the Age of Customer Expectations
28,30 €
5 precios
Amazon Marketplace (ES)
Envío a partir de 2,99 €
The E-Commerce VA Blueprint: How Career Switchers and Beginners Land High-Paying E-Commerce & Customer Service Virtual Assistant Jobs - Even With Zero Experience
The E-Commerce VA Blueprint: How Career Switchers and Beginners Land High-Paying E-Commerce & Customer Service Virtual Assistant Jobs - Even With Zero Experience
17,36 €
2 precios
amazon.es
Envío a partir de 0,99 €
¿Cuál es el secreto? – Cómo ofrecer una experiencia de cliente de clase mundial – Wiley-VCH
¿Cuál es el secreto? – Cómo ofrecer una experiencia de cliente de clase mundial – Wiley-VCH
26,26 €
9 precios
Amazon Marketplace (ES)
sin gastos de envío
The Customer Experience Book: How to design, measure and improve customer experience in your business
The Customer Experience Book: How to design, measure and improve customer experience in your business
19,03 €
10 precios
Amazon Marketplace (ES)
Envío a partir de 5,50 €
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (BUSINESS BOOKS)
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (BUSINESS BOOKS)
26,71 €
4 precios
Amazon Marketplace (ES)
sin gastos de envío
Making the Customer Experience Magical NOW!: How to Succeed in Business and Beat Out Your Competition Today!
Making the Customer Experience Magical NOW!: How to Succeed in Business and Beat Out Your Competition Today!
18,19 €
2 precios
amazon.es
Envío a partir de 0,99 €
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
The Radical Thread: Weaving Faith, Love, and Service into the Customer Experience
10,02 €
10 precios
amazon.es
Envío a partir de 0,99 €
STRATEGIC CUSTOMER SERVICE SC: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
STRATEGIC CUSTOMER SERVICE SC: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
20,79 €
10 precios
amazon.es
sin gastos de envío
Experiencia del cliente 3.0 – Estrategias rentables en la era del servicio tecnológico – Tapa blanda
Experiencia del cliente 3.0 – Estrategias rentables en la era del servicio tecnológico – Tapa blanda
26,47 €
7 precios
Amazon Marketplace (ES)
sin gastos de envío
THE FAILURE TO SATISFY THE CUSTOMER: How Management Decisions Shape the Customer Experience
THE FAILURE TO SATISFY THE CUSTOMER: How Management Decisions Shape the Customer Experience
5,46 €
2 precios
amazon.es
Envío a partir de 0,99 €
The Morning Huddle - Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business!
The Morning Huddle - Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business!
72,70 €
2 precios
Amazon Marketplace (ES)
sin gastos de envío
Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
12,78 €
2 precios
amazon.es
Envío a partir de 0,99 €
The Customer Experience Advantage: A comprehensive guide to building world-class customer service operations
The Customer Experience Advantage: A comprehensive guide to building world-class customer service operations
15,23 €
2 precios
amazon.es
Envío a partir de 0,99 €
Guardians of the Brand: Closing the Execution Gap Between Strategy and Customer Experience
Guardians of the Brand: Closing the Execution Gap Between Strategy and Customer Experience
22,88 €
2 precios
amazon.es
sin gastos de envío
Brand Management Mastery: The Complete Guide to Brand Strategy, Positioning, Brand Identity, Storytelling, Customer Experience, Brand Analytics, and Brand Growth
Brand Management Mastery: The Complete Guide to Brand Strategy, Positioning, Brand Identity, Storytelling, Customer Experience, Brand Analytics, and Brand Growth
10,39 €
2 precios
amazon.es
Envío a partir de 0,99 €
Before They Ask: The Playbook for The Customer Sensor Economy How AI Agents, Sensors and Self-Optimizing Systems Re-Write Customer Experience (Customer Worthy)
Before They Ask: The Playbook for The Customer Sensor Economy How AI Agents, Sensors and Self-Optimizing Systems Re-Write Customer Experience (Customer Worthy)
42,75 €
3 precios
amazon.es
sin gastos de envío
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
19,43 €
9 precios
Amazon Marketplace (ES)
Envío a partir de 10,00 €
Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
37,50 €
3 precios
amazon.es
sin gastos de envío
From Customer Service Representative to Chief Customer Officer: The Complete Career Roadmap to Leadership, Customer Experience Excellence, and Executive Success
From Customer Service Representative to Chief Customer Officer: The Complete Career Roadmap to Leadership, Customer Experience Excellence, and Executive Success
10,39 €
2 precios
amazon.es
Envío a partir de 0,99 €
The Moat: Human-Centric Customer Experience in the Age of AI
The Moat: Human-Centric Customer Experience in the Age of AI
13,23 €
3 precios
amazon.es
Envío a partir de 0,99 €
The Experience Stack: Mastering Hyper-Personalization Across Every Customer Touchpoint
The Experience Stack: Mastering Hyper-Personalization Across Every Customer Touchpoint
22,77 €
3 precios
amazon.es
sin gastos de envío
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
47,83 €
9 precios
amazon.es
sin gastos de envío
The AI-Powered Bank: How Machine Learning Is Reshaping Lending, Fraud, and Customer Experience (The Everyman's Finance Series)
The AI-Powered Bank: How Machine Learning Is Reshaping Lending, Fraud, and Customer Experience (The Everyman's Finance Series)
34,55 €
2 precios
amazon.es
sin gastos de envío
Impulsados a encantar – Experiencia de cliente de clase mundial al estilo Mercedes‑Benz
Impulsados a encantar – Experiencia de cliente de clase mundial al estilo Mercedes‑Benz
32,73 €
10 precios
Amazon Marketplace (ES)
sin gastos de envío
The CX Playbook: Transforming customer experience into loyalty | Emotional design in business success | Elevating customer journeys step-by-step | Engaging customers beyond transactions
The CX Playbook: Transforming customer experience into loyalty | Emotional design in business success | Elevating customer journeys step-by-step | Engaging customers beyond transactions
18,40 €
3 precios
amazon.es
Envío a partir de 0,99 €
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal
29,05 €
9 precios
Amazon Marketplace (ES)
Envío a partir de 4,00 €
Customer Experience: The Hard Way: How customer experience actually works-and how AI will change it
Customer Experience: The Hard Way: How customer experience actually works-and how AI will change it
18,15 €
2 precios
amazon.es
Envío a partir de 0,99 €
From Outcome Blindness to Connection: A Customer Experience Operating Model for the Age of AI
From Outcome Blindness to Connection: A Customer Experience Operating Model for the Age of AI
18,20 €
2 precios
amazon.es
Envío a partir de 0,99 €
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